This practice is required to provide patients with notice of our privacy policy practices concerning protected personal information collected from this website.
Consent
By using this website, you consent to understand and accept the terms listed here in this privacy policy. We reserve the right to amend, update or change this Privacy Policy at any time to conform to new and changing regulations and laws in business and healthcare standards. This privacy policy does not extend to any third party websites that link to or from any of our various websites, and we are not responsible for any of the content on those websites. Those websites have their privacy policies, and it’s recommended that users read through them.
Information Security
Wherever sensitive information is collected (such as health history, credit card info), that information is transmitted and encrypted to us in a secure way, such as the Secure Socket Layer (SSL) protocol. All forms have 256-bit encryption to send information securely.
We take all necessary security steps to protect against unauthorized access or alteration, destruction or disclosure of data. Including internal reviews of storage & processing practices, data collection, and security, as well as physical security to guard against access to systems where we store personal data.
Our privacy policy does not cover content that is sent through email to our office email inbox. Although Our email is secure and HIPPA compliant. Email doesn’t have the same security protocols and encryption and is not recommended to transmit sensitive data.
Log Information
When you use our website, our servers do automatically record information that your browser sends whenever you visit our or any website. These server logs could include information such as your Internet Protocol address, browser type, web request, browser language, date and time of your application and one or more cookies that identify your browser.
Cookies enable us to customize your web experience and speed up website load times. You can accept or decline cookies at any time. If you reject cookies, you do not have access to the benefits of a custom web browsing experience.
Information Sharing
Our quarterly newsletter service sends quarterly newsletters with relevant information on topics of interest. Your email will not be rented or sold to a third-party. You may remove your name from the newsletter list at any time by following the removal instructions at the bottom of any newsletter.
Social Media Policy
We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but not limited to Google, Facebook, Twitter and LinkedIn. Each social network has its privacy policy, and it should be read before creating an account on the website. We are not responsible for any retargeting or marketing performed by a social network after you have visited our pages.
SMS Privacy Policy
At Synergy Wellness, we prioritize the privacy and security of your personal information. This SMS Privacy Policy outlines how we collect, use, and protect your information when you opt-in to receive SMS communications from us.
1. Information Collection
When you opt-in to our SMS services, we collect your mobile phone number and may associate it with your name and other relevant patient information already on file.
2. Use of Information
Your mobile number will be used exclusively to send you SMS messages related to:
- Appointment reminders
- Health-related notifications
- Prescription updates
- Billing reminders
- Other healthcare-related communications
We will not send promotional or marketing messages via SMS without your explicit consent.
3. Consent and Opt-In
By providing your mobile number and opting in, you consent to receive SMS messages from Synergy Wellness. Consent can be provided through:
- Signing up via our website
- Completing a consent form at our office
- Responding to an opt-in SMS message
4. Opt-Out
You may opt-out of SMS communications at any time by replying “STOP” to any of our messages. After opting out, you will no longer receive SMS messages from us, but we may continue to contact you through other means as permitted by law.
5. Message Frequency and Charges
Message frequency may vary based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges incurred from SMS communications.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption and secure storage solutions. Access to your information is restricted to authorized personnel only.
7. Data Sharing
We do not sell, rent, or share your mobile number or personal information with third parties for their marketing purposes. Your information may be shared with third-party service providers who assist us in delivering SMS communications, under strict confidentiality agreements.
8. Compliance with Laws
Our SMS practices comply with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and the Telephone Consumer Protection Act (TCPA).
9. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
Changes to The Policy
Please note this Privacy Policy could occasionally change as laws and regulations change. While we expect most changes to be small, we will post any type of Policy change on this page.
Updated August 18, 2025